Installing Your Fonts

How do I install my fonts in Windows?
The following tutorial explains how to extract your font files from the downloaded packages and then install them easily in Windows.

How do I install my fonts on a Mac?
The following tutorial explains how to install your font files quickly and easily in Mac OS X.

How do I install my fonts on a iPad or iPhone?
While Mac iOS does support the use of .OTF fonts, it does not make it easy to install them by default. You will need a third party app for unzipping the font package, such as WinZip for iOS. You will also need third party app for installing the fonts, such as iFont. Some of the third party font installers have the unzipping functions already built in.

You might find this article or this one helpful.

How do I download my fonts?
Once you have a verified account and agree to the license, you are presented with a page containing a download button for your fonts. To make things easier, all the fonts are packaged together inside of a .zip file. If you neglected to download your fonts after purchasing or something went wrong, you can login to your account and download them again. If you do not have a verified account, please wait for the Account Verification email, which will contain download instructions.

Click the "Download" button
Click on the "Download" button and the process will begin. It may take up to 2 minutes for the .zip file to be created. During this time you will not see any confirmation. Clicking the download button again will consume your allotted downloads, so please be patient.

Save the file to your Desktop
Depending on your internet browser, you may or may not see a dialog window asking you where to save the .zip file. Choose to save the file to your Desktop. If you do not see any dialog window asking you where to save the file, but instead see only a "Downloads Finished" or similar confirmation, chances are good that the file was saved to your Desktop.

Locate the saved file
The file will be named something like: The numbers are your unique order number. Depending on your system configuration, you may or may not see the .zip extension at the end of the file. The file's icon can take on different appearances depending on the program you have chosen to open the file. For PC user's, the icon will likely appear as a yellow folder with a zipper on it or a yellow vise. For Mac users, the icon will likely be appear as a box.

Follow the instructions for installing your fonts below.

Why aren't the fonts showing up in my program?
The program was open during installation
Most programs must be closed when you install the fonts. If the fonts are not appearing in the list, restart the program for the changes to take effect.

Not looking for correct name
All Letterhead fonts begin with the preface "LHF". This means that the Unlovable font is actually named "LHF Unlovable" and therefore would appear within the L's in alphabetical order.

Fonts not installed correctly
Please make sure that you have followed the instructions for installing the fonts and that you have properly extracted the fonts from the .zip package they came in. Attempting to place the .zip package itself into the Font folder will not install the fonts. They must be extracted first. A good test is to see if the fonts are available in WordPad (PC) or SimpleText (Mac). If the fonts appear there, then the fonts are installed correctly and the problem is something else.

Fonts still need to be added to the program
Some programs require you to manually add the fonts after you have installed them in the Fonts folder. SignLab and Omega are two applications that behave this way (instructions for those can be found on this page).

Application doesn't support Postscript OpenType fonts
If your application is old, there is a chance that it cannot use Postscript OpenType fonts at all. Check the program compatibility chart. If you are still in doubt as to whether your applications can use Postscript OpenType fonts, please download and install our .OTF test font prior to ordering.

Unable to install. "File is either invalid or damaged"
There are two potential causes for this error.

MOST COMMON: Attempting to drag the .zip package to the Font folder
You will receive this error on a PC when you attempt to drag the compressed .zip package you downloaded to the Font folder. Rest assured, there is nothing wrong with the fonts. Windows is expecting font files, not a .zip package, so it returns this error message. Never try to place a .zip file in the Fonts folder. You must first extract the fonts from the package you downloaded. After you have properly opened the package (not by double-clicking on it), you may drag the fonts to the Font folder to install. Neither can you simply double-click on a .zip package and drag the fonts into the Fonts folder. You will receive the same error if you try to do that. Always extract the fonts from the .zip package first. Then follow the instructions above for installing your fonts.

LESS COMMON: Graphics card memory bug
There is a known bug with certain graphics card drivers that prevent XP from using or installing OpenType fonts. The recommended fix is to update the graphics card driver.

If you cannot do this or do not want to do this, the following fix also works. IMPORTANT! Do not attempt to apply this fix unless you are familiar with tweaking the Windows Registry, otherwise a mistake can cause serious problems with the system.

•  Click Start button, then choose Run
•  Type:  regedit
•  Click OK button
•  Navigate to: HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Session Manager\Memory Management
•  Click on the Memory Management folder
•  Go to Edit > New > DWORD Value
•  Name the value: SessionImageSize
•  Right click on SessionImageSize and choose Modify
•  For Base, choose Decimal and type 20 for the Value Data. Then click the OK button
•  Close the Registry Editor and restart the computer

Letters appear jagged after installing
Applications were open when the font was installed. It is important to ensure that all programs are closed when installing your fonts. Simply restarting the computer should fix the issue. If the problem remains after restarting the computer, uninstall the font, then restart the computer and reinstall the font. This primarily affects Adobe products on the Mac.

Fonts not showing up in CorelDraw
CorelDraw allows you to turn off certain types of fonts. Assuming you have installed the fonts correctly into the system, it is likely that you have turned off the option to display Type 1 fonts. To remedy this, create a new file in CorelDraw. Then go to: Tools > Options > Text > Fonts and make sure you have Show Type 1 Fonts checked.

How do I install my fonts in Gerber Omega?
To use PostScript OpenType fonts in Gerber Omega, you will need to use the TrueType Font Converter. Go to: Start > Programs > GSP Omega > TT Font Converter and select the font you want to convert and click the Convert button. Watch the following video from Gerber:

How do I install my fonts in SignLab?
Ensure that SignLab is closed and follow the instructions on this page for installing the fonts into the Windows Fonts folder. Next, open SignLab and go to: File > Install > Fonts. Make sure that Locate TrueType / OpenType fonts is checked. Make sure that Look in is set to C:\Fonts (which in itself is confusing since the actual path is C:\Windows\Fonts) and click the Search Now button. Select your new fonts from the list and click the Install button. Watch the following video from SignLab:

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